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Payor Identification, Collection & Revenue Cycle Management for the NHS

HCR Services combines industry leading SaaS technology and outsourced professional services to provide the NHS with revenue identification, booking, billing and invoicing utilities enabling compliance to all government mandates around the identification, capture  and recovery of healthcare payor liabilities.

Including that of 2013 Visitor and Migrant policy & 2007 Injury Cost recovery policy, HCR’s G-Cloud approved registration platforms, patient contact centres and cost processing service underpins all audit, CIP and legislative mandates around the proactive identification of third-party costs owing.

With a core focus on deficit reduction and maximising funds accrued, HCR’s complementary blend of products work seamlessly together or as standalone initiatives to create fresh revenue stream identification and enable enhanced efficiencies for current revenue management practices and the maximized performance of historic debt recovery.

HCR understands not only the financial challenges facing our clients but also the operational requirements and best practice protocol required to adhere and deliver upon vanguard NHS policy mandates.  Our bespoke suite of products have been specifically designed to account for the unique working environment of the NHS, thus ensuring our clients can stay focused on patient care and not the recovery of debt.

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2007 INJURY COST
RECOVERY SERVICE

A secure G-cloud approved registration platform to ensure NHS Trusts meet section 23 obligations to maximise recovery of applicable non-fault accident costs.

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2013 VISITOR AND MIGRANT
IDENTIFICATION

Comply with legislative and regulatory requirements to optimise debt recovery from overseas patients using HCR’s overseas registration platform, patient education and trace centre and debt recovery processing service.

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DEBT
DIAGNOSTICS

Enables NHS Trust’s and individuals to gain thorough analytical understanding & increased recoveries of in-year, aged or written-off debt portfolios.

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REVENUE COLLECTION SERVICES

A range of data led flexible commercial revenue collection models and services to best suit your revenue cycle & debt management requirements.

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“By working with HCR, trusts can ensure that they do not miss out on the recovery of the full cost of patient care, when it can rightfully be reclaimed from a liable third party. This will enable our members to better deliver high quality patient care for all.”
CHRIS HOPSON, Chief Executive, NHS Providers

HELPING YOU MEET YOUR FINANCIAL OBLIGATIONS

For the first time, healthcare providers can take advantage of a range of cost efficient, compliant services that work to underpin their cost improvement plans and create ongoing value to revenue management and historic revenue recovery.

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ABOUT HCR

HCR is the leader in NHS cost recovery services and is a joint venture with Agilisys, a leading technology supplier to the public sector.

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GOVERNMENT LEGISLATION

Changes to legislation means NHS Trusts have an obligation to have in place auditable cost management and cost recovery processes.

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COMPLIANCE

HCR is actively compliant with all applicable general and  NHS specific directives and mandates for data security and client engagement.

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FIND OUT MORE ABOUT HOW WE CAN HELP YOU MEET YOUR COST RECOVERY OBJECTIVES

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READ OUR FACT SHEET TO SEE OUR COMPLETE RANGE OF COMPLIMENTARY SERVICES

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